From: route@monster.com
Sent: Tuesday, November 15, 2016 2:53 PM
To: hg@apeironinc.com
Subject: Please review this candidate for: System Engineer
This resume has been forwarded to
you at the request of Monster User xapeix03
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RESUME FOR KEITH KUAMOO SUMMARY Cyber Security Technician IAT Level 2, with 16
years experience with electronic digital computer systems, use operating
instructions to configure and service products from Dell, HP, ASUS, NVidia,
Gateway, IBM, Fujitsu, Panasonic, Apple, Sony, Blackberry, Cisco Voip phones,
Unity. Provided customer service support and Field Service for Nextech
Solutions, WWTS, Qualserve, Go2It Group, and Barrister. Assist in the design
and implementation of network architecture for small businesses, design and
build servers and workstations, support specific industry applications for
appraisal, accounting and real estate firms. Provided training for
Quickbooks, Microsoft Office, Windows Desktop Essentials, and Adobe Products.
Observe, support and performed routine maintenance on server platforms, Unix,
SBS, Back Office, 2000, 2003, 2008R2, patch servers 2010 and 2012. Install
and configure peripheral and external devices. Perform diagnostic testing to
troubleshoot hardware errors. Experience with Active Directory, accounts,
distribution and security groups, group policy and registry. Utilize
deployment tools such IBM BigFix and System Center Configuration Manager,
Altiris, WDS, and Vmware. Currently working as a Cyber Security
Technician responsible for Vulnerability Management and Assessment, also
assisting with multiple tasks in Information Assurance, actively holding
Security +CE, A+, Network+, completed multiple FEDVTE Cyber related training
courses and IBM Tivoli End Point Management training courses. CYBER SECURITY TECHNICIAN Apex Systems Inc. July 2014 - Present - HAWAII Identify and mitigate vulnerabilities affecting
DoD networked systems, apply patching tools and techniques that harden
software and applications. Perform vulnerability analysis and confirm
effectiveness and accuracy with IBM Tivoli. Generate vulnerability report to
discuss risk assessments/analysis to recommend remediation process. Generate
processes that support various system conditions with engineered scripts and
validation tools. Test and confirm patching solutions, implement guidance and
best practices under DoD STIGs. Report weekly on system conditions and
vulnerability management status, provide training and guidance to junior
staff. Support efforts from other sections to resolve and troubleshoot
escalated issues. Provide IAVA/IAVM weekly reporting and
acknowledgements, use scanning tools and techniques to determine system
conditions, support investigations for user violations and malicious intent
by capturing data for litigation or counseling. Configure HBSS for known
exploits using IPS and host firewall. Monitor McAfee virusscan updates,
disable non-reporting systems, correct systems to designated EPO server,
Attend Global Knowledge and FEDVTE Training for CEH 7 and 8, prepare for CCRI
Inspection and mitigate Category findings. Knowledge of asset acquisition,
STIG Compliance, PKI Alt Token processing, attend annual Security Briefs, and
maintain 8570 status. Train inbound cyber technicians. Possess knowledge of
EMASS, DIACAP, GIAC Security Essentials, SSCP, FireEye, and ARC Sight.
Knowledge of Accreditation processes, Public Key Infrastructure, Open/Close
storage requirements. Knowledge of enterprise level structure deployments
with System Center Configuration Manager and Group Policy Object, Adhere to
policies and DoD requirements set forth within the DoD environment. Detailed
knowledge of Risk Management Framework information security controls with
consideration to the existing systems life cycle that includes new and legacy
systems. Detailed Knowledge of ITIL V3 Best Practices, Methods and Processes. Skills: Goal: Expand Cyber knowledge and expertise
through training and certification. SIPR BASE OPS TECHNICIAN Jacobs Technology Inc. November 2013 - June 2014 - Honolulu, Hawaii Responsible for maintaining technical support
during the system life cycle term, ensure live connectivity and all
peripheral operations are secured and updated continuously. Coordinate and
execute approved plans for data security and accountability. Collect and
utilize secured user and asset information to provide required technical
services that support the customer missions and performance continuity.
Provide technical support for networked computer systems and printers.
Troubleshoot desktop and networking issues, provide onsite customer service,
deploy software patches, drivers and applications, use required transfer of
custody authorization for transport and delivery of classified systems.
Operate under direct guidance of IAM/IAO. Reimage hard drives WDS, mitigate
categorized vulnerabilities for CCRI Inspection. Troubleshoot network
connectivity, active directory account management for users and computers.
Comply with cyber security and information assurance requirements, Secured
Technical Implementation Guide (STIG)to operate in accredited secured space
with X-10 lock. Skills: System Administrator, Active Directory,
Server 2003, 2008, Altiris Server Imaging, Windows Deployment Service, VMWare
ESXi 5.5 VSphere, SCAP, Sys Internals Suite, Desktop Support and Network
Configurations, Customer Facing Support, Remedy Ticket System. Information Technology Specialist Epsilon Inc. September 2012 - October 2013 - Hawaii Provide customer service support as Help Desk
Technician. Develop technical descriptions for end user services at Tiers 1
and 2. Collect, identify, define and organize detail user information
technology requirements; coordinates and collaborates with other technicians
in analyzing collected requirements to ensure plans and identified solutions
meet customer needs and expectations. Assigned as Watch Officer, assigned as
Remedy Queue Manager, assigned to Field Service Support for networked assets
and peripherals, troubleshoot network connectivity, hardware replacement,
installation and configurations for desktops, laptops, printers, external
drives, scanners, test port connectivity, investigate and counsel end user
violations. Describe in detail diagnostic procedures, perform diagnostic
procedures to determine hardware or software failures. Deliver new systems
and retrieve used systems for recycling. Apply guidance from Cyber Team and
coordinate with Server and Network Teams. Knowledge if ITL best practices and
delivery solutions within the NGEN transition. Review and discuss reform of
IT Services and responsibilities to provide clarity and definition to
existing and newly formed roles. Provide detailed SITREPS for RNOSC and
MCNOSC for degradation or loss of connectivity due to power outage or
hardware failure. Issue all hands notification for local area users of
degraded or loss of services. Skills: SCCM, REMEDY and Sharepoint, Active
Directory Account Management, Solar Winds, TACACS, NetMon, Server 2003 and
2008 R2, RNOSC Briefs, Watch Officer, Customer Facing Support. Roles: Desktop Support Technician, responsible
for creating detailed customer service tickets. Queue Manager, responsible
for assigning service tickets to appropriate staffing sections and adding
detailed notes. Field Service Technician Lead (3 techs) responsible for
diagnostics testing of electronic computer systems, hardware replacements,
software solutions, data backup, encryption configuration, printer
replacements, networked device configurations and customer facing support. Projects: Test and Implement Enterprise
Deployment Solution, Create SOP and testing, documentation, Production
Deployment. System Administrator Levin & Hu CPA December 2010 - August 2012 - Kahului, Hawaii Manage Servers 2003 and 2008 R2, File and
Application Server, Manage Active Directory User Accounts, Support LAN of 25
Desktops, 4 Printers and 4 Laptops with WAP and 2 Notebooks with VPN. Support
webmail access, wireless access point, DHCP, Windows updates, third party
updates and desktop applications for Windows XP and Win 7. Support MSO 2003
and 2007. Manage and back up all data – Full, Incremental and Differential,
apply standard operating procedures to ensure data protection and security,
implement corrective action to remediate desktop, network connectivity and
server issues. Skills: Windows easy transfer, server
administration, desktop support and network troubleshooting and
configuration, data backup and recovery, active directory account management,
computer hardware installation, Cat 5e fabrication and installation,
Microsoft Office, Accounting software support, wireless API, and VPN.
Symantec Anti virus software, batch scripts, Acronis and McAfee. Independent Contractor Qualserve - Dell September 2010 - May 2012 - Maui Dell Certified System Engineer training
certification. Skills: Customer Service, Computer Hardware
Troubleshooting, Computer Diagnostics and Repair, Windows Desktop Support Authorized Federal Contractor U.S. Department of Veteran's Affairs January 2008 – January 2009 - Kahului, HI 96732 Conduct onsite technology tutoring for disabled
veterans that promote independent living. MSO 2003, WIN XP Desktop
applications, File management, Email, Web browsing, connect and use printers,
scanners, cameras, and audio devices. Skills: Customer service and end support for
Windows systems and Microsoft Office Suite. Certified Computer Technician Nextech Solutions/Wisper Hawaii January 2000 - January 2010 - Maui Troubleshoot and repair desktops and laptops,
install and configure systems for LAN, design and build workstations and
servers, configure switches and routers CISCO IOS and Firewall PIX, fabricate
Cat5 and Cat 5e, install wall ports, install and configure Voip phones,
install wireless access points, and other wireless devices. Configure vpn
tunnels, configure and support DHCP and DNS. Install and support Microsoft,
Corel and Adobe Product Suites, Oncenter, Quick Bid, Quickbooks, messaging
services. Integrate Unity call center and security system interface. Provide
classroom instruction and support test center users. Conduct site surveys,
install and support dial up and Time Warner cable service. Configure and
support cable modems, manage servers Unix, 2000, 2003, 2008R2, Back Office
and SBS. Support Trend Micro, Norton, McAfee. Use manufacturer
operating manuals and resources to engage hardware and software failures.
Participate in site surveys, hardware design, vendor outsourcing, budget and
deployment planning. Manage and monitor networks of up to 50 users. Install
rack mounts in secured closets, perform software hardening, integrate unity
call center and blackberry capability for data transfers, voicemail, email,
and text messaging for intranets with routing capability to the internet via
firewall. Skills: Manage Active Directory, Design and build
network, DOS, manage Unix server accounts, install and test Linux box, modify
Windows Registry. Install and implement Anti-Virus software and network
security. Configure and test wireless access points. Certifications: Comptia Security+ CE Clearance: TS/SCI Current |
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